Quickly send urgent messages to clinical staff and confirm when they are received and read.
SPARKGAP delivers high-priority text messages within five seconds to all intended recipients, then tracks who received each message, who read each message, and how they are responding. Response information is available in real time and also stored for long-term recordkeeping, removing uncertainty and increasing efficiency for clinical alarms, critical and urgent messaging, and even routine operational messaging. SPARKGAP provides dedicated high-performance messaging where and when it’s needed within the hospital.
Why not use smartphones?
Smartphones are susceptable to dropped calls, and they are also vulnerable to network outages during hurricanes, earthquakes, blackouts, and other regional emergencies. These devices are therefore poorly suited for clinical alerting and urgent hospital messaging.
SPARKGAP Benefits at a Glance
- A fast, efficient, dedicated, and reliable solution for hospital alerting
- Tracks who, when, and how personnel receive and responde to messages
- Increases accountability; eliminates uncertainty
- AES-128 encryption for HIPPA privacy
- Improves efficiency with low cost of ownership and rapid ROI
- Simple to install, use, administer, and maintain
- Active redundancy maintains system readiness even under extreme situations
How does SPARKGAP work?

The SPARKGAP system consists of a centrally-located M4101 system controller and roof-mounted base antenna, providing coverage to an entire hospital complex and up to 20 additional square miles of surrounding area. The M4101 connects directly to nursecall systems, clinical alarm systems, patient care devices, E-MAIL systems, and SPARKGAP Dispatch Client software running on Windows PC’s. With the optional SPARKGAP Access Gateway, authenticated users may also connect with a web browser. Users send messages to the SPARKGAP system, which instantly relays the messages through the base antenna to individual recipients or groups of recipients. SPARKGAP then collects responses through the base antenna and relays them back to the sender. Thus doctors, clinical personnel, and automated systems send messages, receive responses, and optionally log all activity for long-term recordkeeping.
